I've never had an issue here. Dave is a straightforward kind of guy, you tell him what you think is wrong he takes a look and gives you a quote. He has the absolute most reasonable rate for labor of any mechanics in the area, and he does not gouge you. To the guy with the transmission problem I suspect there is more to that story. Dave and Chris will razz on you, so if you can't take that then maybe he isn't for you. Joking aside, Dave has never been disrespectful towards me. The other reviewer Justin never even had his vehicle serviced, if you look at his reviews he tried to get a UHaul truck and had a bad experience and decided to be petty and give a one star just because the owner has a repair business as well.
I have never had a good experience here. The owner is rude, unpleasant, and insulting. I am giving you money for a service and then you act like you are doing me a favor. It's a wonder this guy is still in business. Same story repeated by everyone I know that has interacted with him.
I've been going to Dave and Chris for years. They are honest and good! They helped me get 320,000 miles out of my mini-van.
Came to them with a transmission problem. They charged to replace one of the tranny cooler lines and gave us the vehicle back, leading us to believe it was fixed. Admitted to not test driving the vehicle afer I returned with same issue. Prob lied about that because he couldnt even tell me my tramny was shot. Probably not a bad guy but dave totally screwed me over. Trust these guys at your own risk.
D M Auto Repair is a US Car Repair based in Palmer, Massachusetts. D M Auto Repair is located at 1422 Park St, Palmer, MA 01069, USA.
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